ARTWORK FAQ’s

What kind of artwork files do you accept?

We accept many types of art files. The ideal file formats are: .ai, (Adobe Illustrator), .eps, .pdf (Adobe Acrobat), .psd (Adobe Photoshop), .tiff . With some exceptions, we can also
work with JPEG, GIF, PNG, Microsoft Word, Excel, Power Point. For a complete explanation of acceptable file formats, please click here. (this would be a link to Art requirement page).

How do I get my artwork to you?

There are several ways to send artwork to us.
(1). You can email your art to us (please keep the file size under 10 mb.). Art Dept. email is artroom@absurdshirts.com.
Please call us at 714.848.6967 to let us know you are sending a file. Unannounced files will not be downloaded or processed.
(2). You can fax your artwork and Work Order to (714) 847-2814.

My artwork needs some “touch-up.” Is there a charge for that?

Yes, there will be an artwork charge. The charge is determined by the level of “touch-up” that your design will require.

I don’t have a design. Is there a charge to make a design for me?

Yes. If you want us to create a custom design for you based on your ideas or sketches, or if you want us to come up with a completely original design, there will be a charge.

I have several designs, do they all add up as 1 order?

No. Each design is treated (and priced) as a separate order.

ORDERING FAQ’s:

How do I place an order?

You can place an order in person, by phone, e-mail, or fax. Please contact one of our customer service representatives to discuss your order and to get a quote.

How do I pay for my order?

Payments can be made in the form of credit card (Visa, MasterCard, Discover), cash, check or money order. You can phone, fax, or e-mail your credit card information to us.
Purchase Order payment is available to customers with approved credit and is handled by written agreement and offered at our discretion.

How long does it take to receive my order?

Generally 7-10 business days from approval of final artwork.

GARMENT SIZES/COLORS FAQ:

Can I mix the shirt sizes in my order?

Yes. You can mix the sizes any way that you need to complete your order.

Can I mix the shirt types in my order (t-shirts, sweatshirts, golf shirts)?

Yes, as long as the image will be exactly the same on each shirt and will be printed in the same location on all of the shirts.

Can I have different ink colors on different color shirts?

Yes. However, each ink color change will incur an ink color change charge.

PRINTING FAQ’s:

If I reorder, do you keep my artwork or screens?

We keep your artwork on file indefinitely. However, we only keep screens when reorders are placed within 6 months of the original order.
You should notify us if you plan to place another order in the very immediate future.

My design has PMS colors, can you match them?

Yes. We offer PMS color matching on many products.

I already have shirts. Will you print on them?

Yes. Please contact us for pricing and shipping information.

GENERAL FAQ’s:

Where is Absurd Shirts located?

We are located at 16782 Burke Lane in Huntington Beach, CA 92647

How long has Absurd Shirts been in business?

We have been in business in Huntington Beach since 1979

Do the prices of the products become lower when I buy larger quantities?

Yes. The more you buy, the lower the price.

Do you accept purcahse orders?

Yes. We offer Net terms to customer with approved credit, schools, government agencies, and major corporations.
All purchase orders are handled by written agreement only.

Can I get less than the minimum order?

On some items, no. However, there are a few products that we offer below minimum quantities. Call us for availability.

Do you sell “blank” or “unprinted” items?

Yes. Call us for pricing and availability.

If there is a problem with my order, what do I do?

You should contact us immediately by phone, fax, or e-mail. We want to help you resolve the problem as quickly and effectively as possible.

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About

Since 1979 Absurd has been providing quality screen printing and embroidered items in and around Huntington Beach, CA. We can put your logo or design on a variety of items including T-shirts, Sweatshirts, Polo Shirts, Jackets, Caps, Bags, an much more. At Absurd we pride ourselves on quality products, exceptional customer service and competitive pricing. We welcome the opportunity to work with you on your next decorated apparel project.
Please Call Us At: (714) 848-6967

-Absurd Staff